PMI Privacy Policy

Pigeon Mountain Industries, Inc will henceforth be referred to as “PMI” or “we”; pmirope.com will henceforth be referred to as “the website”.

What information do we collect?
We collect information from you when you place an order, subscribe to our newsletter, respond to a survey, fill out a form or register for a webinar.

When ordering or registering on the website, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. If you choose to do so, some services may not function properly.


What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
  • To improve the website: We continually strive to improve the website’s offerings based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other feature of the website.
  • To send periodic emails: The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. To receive updates from PMI, you need to specifically request them.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information on the website.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway provider's database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential.

After a transaction, your private information (credit cards, financials, etc.) will not be kept on file for more than 60 days.


Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site or service providers system to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service (see “Contacting Us” below).


Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Any link to other websites is not necessarily an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.


Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.


Terms and Conditions
Please also visit our Terms and Conditions page establishing the use, disclaimers, and limitations of liability governing the use of our website.


Your Consent
By using the website, you consent to this Privacy Policy.


Changes to our Privacy Policy
If we decide to change our Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.


Contacting Us
For any further information please contact PMI customer service:

PO Box 803
LaFayette, Georgia 30728
USA

Email: custserv@pmirope.com
Phone: 1-800-282-ROPE (7673)


Updated: June 25, 2012